Vacansoleil is a leading European holiday park operator with a rich history and a strong presence in the tourism industry. The company was founded in 1969, offering luxury camping holidays at reasonable prices in Europe. Vacansoleil is known for its commitment to customer satisfaction, offering a wide range of accommodations, amenities, and activities to cater to different preferences and budgets. This case study examines the collaboration and partnership between Vacansoleil and Maxxton Software.
Vacansoleil is a renowned holiday park operator with a large portfolio of parks in Europe. In recent years, the company faced challenges in managing its operations efficiently. To address these challenges, Vacansoleil sought a reliable software solution that could streamline their operations and enhance the guest experience. After a profound evaluation process, Vacansoleil chose Maxxton Software as its preferred software partner.
“We knew the importance of finding a software solution that could meet our requirements. So, it did not take us a long time to realise that Maxxton was the right software solution for Vacansoleil”
Iwan Ars, Director of Business Development & Product and Contracting
Vacansoleil selected Maxxton Software based on its strong reputation. With a track record of delivering cutting-edge cloud-based software that empowers businesses to streamline operations and enhance guest experiences, Maxxton Software aligns well with Vacansoleil’s goals and requirements.
“Maxxton has established a strong reputation among its partners in the hospitality industry and this played a significant role when we were looking for a new software partner”
Iwan Ars
Collaboration and partnership between Vacansoleil and Maxxton software have been significant in driving innovation, improving operational efficiency, and enhancing the overall guest experience. In addition, the collaboration has resulted in a strong and successful partnership, characterised by effective communication, and a commitment to delivering value.
“Communication has been an important aspect of our collaboration and partnership. Since our first contact, the communication has been very accurate and effective. This plays a significant role when addressing our challenges, and fostering a strong working relationship”.
Iwan Ars
The partnership is characterised by working together for shared goals, and a commitment to delivering value to the hospitality industry. Furthermore, Vacansoleil and Maxxton are working on more streamlined supplier connections and simplifying configuration for scalability.
Maxxton’s support team consists of experts who have in-depth knowledge of the software products. They undergo regular training to stay up-to-date with the latest developments. This ensures that Maxxton provides Vacansoleil with accurate and relevant guidance, allowing Vacansoleil to make the most of our software’s capabilities. This way Maxxton’s all-in-one solution enables Vacansoleil to consolidate their operations and gain a more clear view of their business.
“Maxxton software provides Vacansoleil with a tailored software solution designed specifically for their needs. Premium and ongoing support is also provided to address any issues or concerns that may arise and to optimise the system’s functionality even more. So, a dedicated Maxxton consultant is 5 days a week at Vacansoleil’s service”.
Erica van Willegen, Maxxton consultant.“During our periodical meetings we actively engage in dialogues to address challenges, share feedback, and share ideas about continuous improvements and development of the software and the partnership”.
Iwan Ars
