Many companies in the hospitality industry rely on Maxxton to synchronize and simplify their digital processes and IT Management. The Maxxton ERP system is the only one of its kind and contains modules that incorporate all processes relating to specific reservations and accommodation before, during and after a stay.
All relevant data is stored in a stable, highly secured central database. This means you no longer need to concern about maintenance, procurement or licensing of all kinds of separate applications. It also means that the manual processing of data are things of the past, as a result of which your costs are reduced and time is saved.
Proven customer satisfaction
We deliver solutions thinking of the user experience of each user, whatever their role is in the organization: an administrative employee, a call centre employee, or a maintenance supervisor, each user will be able to use the system according to their role and needs.
The main key feature which makes our solution a user-friendly system is the unique familiar interface, which changes according to user rights. The main back office interface allows ease of access to all the main functionalities, with a tab system at the top and easy to navigate and customizable side bars.
Each user can personalize its interface view for an even more user-friendly experience.
Speed and reliability
The system is extremely fast and responsive because of the technology behind. It is also accessible from any location without the need for a server, hence very useful for the staff on the move. All that is needed is an internet connection.
The real time reservation system and property management minimise human errors thanks to a very precise and tailored configuration.
The interface of the system is currently available in English, Dutch, French, German and Italian and language settings can be defined by the user. More languages can also be added at client request. Furthermore, certain applications such as a housekeeping and maintenance module can be set up with icons for tasks for staff with poor language/reading skills.
Training and support
Understanding and using our system proficiently requires training and we provide comprehensive training to our clients. Each training programme is personalized according to the client’s needs. Thorough training, either on the client site or in one of our offices is organized for the key individuals per department. We ensure that our clients do not need to worry about how to configure our system, as our team can take care of most of the configurations. For example, pricing and new promotions are set up by our configuration team.
As a customer, you can only achieve your ambitions with a software solution that works for you. It is therefore essential that the implementation process is customized to your organization. Our expert Consultants and Implementation Managers work with you to ensure a customized and smooth implementation process. Our proven Maxxton implementation methods form the basis for a thorough analysis of your current working methods, organization, systems, data, preferences and requirements, after which we determine in which areas improvements can be made. We then optimize your digital business processes in close consultation with you, in which we ensure that your organization continues to operate without interruption. Establishing a successful implementation process requires both time and detailed consideration. Too often, organizations start the process before they are ready, which inevitably leads to frustration and confusion. In Maxxton you have a partner who not only supplies highly advanced software, but who also understands your market and has extensive experience in managing implementation processes.
Our goal is to empower your organization with the right type of enterprise resource planning software and services, so that you can, in turn, become more efficient, productive and responsive to the needs of your clients. The automated processing of bookings, payments, surveys and reminders, for example, or preparing the Housekeeping planning, are all processes in which the use of SaaS (Software as a Service) inevitably leads to significant time saving. Maxxton replaces time-consuming manual work by fully automated or semi-automated processes, thereby increasing efficiency and reducing staffing costs for your organization.