Whether it's a serviced apartment, an aparthotel, or a private apartment rental, this sector is thriving, offering strong competition and compelling alternatives to traditional hotel accommodation.
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As businesses become increasingly international, a rise in volume of global business travel and increased global mobility has driven the growth of extended stay, but not exclusively so. Growth has also been stimulated by technology. From the impact of Airbnb and HomeAway on the awareness and bookability of hotel alternatives to the rise in leisure business for many operators, thanks to advances in distribution and OTAs.
In this recorded breakout session from the Maxxton Horizon event last June, Product Owner Justin Saaman shows how Maxxton’s Customer Care Manager helps operators move from reactive support to proactive engagement.
At the gate
The first test comes at the gate. A booking might cover two cars, but three arrive. A family shows up early, hoping to swim before check-in. A motorcycle passes under the camera. Bright sunlight blinds a ...
