Serviced Apartment software
Serviced Apartments Software
Award-winning. Supported by the Serviced Apartment Industry.
Serviced apartments offer a more comfortable and convenient alternative to hotels, by offering business travelers independency, privacy, space and a taste of local living that hotels simply cannot match. Mostly offered with high quality and service level for temporary short projects or long term assignments for corporate guests. A relatively new market in the hospitality industry with its own specific software needs. Operators seek to create new guest experiences for a changing customer demographic by matching the guests’ needs with available, but affordable, technology.
Maxxton understands what innovation challenges the serviced apartments and corporate housing brands are facing by providing a property management software (PMS) solution that fits perfectly. The Maxxton booking software related modules are developed specifically for the needs of the hospitality industry by providing customers with real-time access to data. Most have already discovered the value of centralizing data in a single, secure, system for distribution, digital marketing, and improved guest experience.
Don’t spend time to keep an overview of all your software licenses, fixing bugs between systems and negotiating with IT providers for better prices. Pick the relevant Maxxton software modules. Supported languages are Dutch, English, German and French.
More information about:
Short term or long term
Our system is designed to easily create and modify reservations. Those reservations can be made by an unlimited number of channels, like your own call center, website, online booking module or automatically generated through various distribution channels. Depending on the reservation category only relevant information will be shown about your accommodations. This enables you to quickly provide accurate details to your guests. This central reservation system optimizes the availability of your accommodations and enables your staff members to sell multiple units, accommodations and offers from one screen.
Feel and take ownership over your
Manage all of your online booking channels from one central source. Reservations made via your own website, through distribution channels or e-commerce travel platforms such as Booking.com, HomeAway, Expedia and AirBnb are automatically set into the system. Rates, bookings and changes are updated real-time across all Online Travel Agencies (OTA), avoiding double-bookings and ensuring seamless reservations.
Advanced and maximized
Manage rates in a simple, user-friendly and accurate way. Define your rate strategies and manage the pricing overview in combination with the occupancy in order to optimize and maximize your revenue management. Rates, offers and availability can be updated per accommodation and in batches.
Housekeeping and Maintenance services combined for your
All on-site operations for housekeeping, work orders and periodical tasks are captured within one application that talks to the central Maxxton database. By setting your specific configuration, the software calculates the number of employees required to perform the tasks and generates cleaning and maintenance schedules.
Authorized staff members in the field can view the list of accommodations in a map and list view, and update directly their work orders via the mobile app (iOS and Android compatible). They can also add comments, photos and materials for the work order in the app. Taking internet issues into account the app is also accessible offline. Data will be synced once the app is online again.
Notifications sent and enabled in an efficient way
Send by trigger
Notifications can be triggered event-driven, periodically or manually. Trigger notifications are based on 80+ parameters, for example depending on book date, reservation status, distribution channel or specifically booked add-ons.
Our software is designed to send different kind of notifications like e-mail, post or sms to guests, owners, travel agents and employees. Manage your own configuration by which type of notification is sent to whom. Notifications can be created in line with your corporate style and as per your requirements, for example for reservation confirmations, reminders and payment confirmations.
Online presence with your own
Maxxton Web Manager, our from scratch developed content management software will boost your online performance by developing and maintaining your own website with dynamic and static content, including a fully integrated booking module solution. Optionally, the online solution can be extended with a guest portal and owner portal functionality as well.
The reason for developing our Web Manager is Search Engine Optimization (SEO) and Conversion Rate Optimization (CRO) on both mobile and desktop devices, to attract as much as possible guests with your online presence and boost the revenue from your website.
The seamless integration with the Maxxton Software database makes it obsolete to maintain content in multiple environments with other third parties.
handles Check-in, Check-out and Cash Register
Manage and prepare arriving and departing customers easily at your front office or reception from a clear and real-time dashboard. The Front Office software entails a diversity of functionality like finding a customer, checking in and out reservations, changing the reservation status and customer details, printing reports (e.g. invoice), printing cards (e.g. swimming pool / barrier / door lock), collect payments, selling add-ons, assign clean accommodations and create work orders. So all tasks related to guests during their stay can be fulfilled from a tablet application based on a simple and clear overview.
Take care of your
and linked owner contracts
If your inventory is supplied by private owners, efficient owner management is key. Your contract department can manage owners and create, add or edit the linked contracts to handle contract renewal and termination. The finance department is able to view and modify contract details and automatically create financial settlements.
Owners can access all relevant details and automatically updated information through a seamless integrated owner portal. In this portal the owner can also create reservations for themselves and other guests.
Get real-time data of connected systems via
External booking channels such as Booking.com, HomeAway, SiteMinder, AirBnb and Expedia have become indispensable in today’s hospitality industry. These best-known channels are connected with Maxxton through their own integration. Maxxton can provide API-connectivity to other distribution channels and applications, and will gladly offer an API to connect themselves or construct this specific integration for you. For example to connect with your own website, portals, access control systems, POS systems, revenue management systems, loyalty programs, CRM systems and energy consumption/meter readings. A successful API connection strongly depends on systems and technology used by the party that needs to be linked.
An Application Programming Interface (API) allows different applications and programs to interface, connect and communicate with each other by means of a common protocol, like REST and JSON in case of Maxxton. The required connectivity can be established in two ways: with a direct link between your company and the partner or through an external channel manager, which is an intermediate ‘third party’ between your company and the partner or between you and a number of partners. In these situations, we distribute prices and availability, and we receive up-to-date information about new bookings, which we process in Maxxton.
Analyze your data
and gain insight with
Take advantage by adding intelligence to the hospitality business through analyzing and visualizing your own data independently. Based on that data you might discover trends and correlations which provide you new insight as management information. Using Business Intelligence with dashboards, OLAP-tools and reports directly connected to our central database, it gives you insight into extensive reservations and accommodation-related data. Thereby the software is enabling you to compare e.g. sales figures or the number of bookings for this year with those of the previous year. All sorts of questions and insights about the number and nature of booked products, promotions, additions and packages can be answered without intervention of your IT department.
Account for revenue and manage incoming and outgoing
Have all your financial details in one place! The Maxxton system acts as a sub administration for your bookkeeping system in which all the financial details related to the core business are present. Process and monitor incoming payments for reservations, keep an overview on your debtors and create outgoing payment files for refunds on reservations or settlements with external parties. The system is multi-currency supporting, so daily accounting of revenue and costs can be done in one or more currencies. Excellent export functionalities are present, to easily reconcile all financial data of your company in the bookkeeping system.
in a simple and smart manner
Easily manage the growing volume of enterprise content that is required to run your business and support critical decisions. The content management software is developed for editing or adding the content for dashboards, locations, accommodations and units, amenities, add-ons, implies, activities and media. As a user of the software, you can add individual or bulk content related to the mentioned content above.
“Lighthouse Group, active in the Serviced Apartment industry, is benefiting from Maxxton Software. Maxxton Software is easy to use, quickly adopted in our business processes and the support is great. We look forward to continuing our successful working relationship”
Lighthouse Group – Residence32